FAQ
Any question? See the Frequently Asked Questions below and if you still need help feel free to contact us.
Meal Service
Absolutely! We have a specially curated vegan menu; just let us know in advance to plan your meals accordingly.
Certainly! Inform us in advance, and we”ll create a special menu to cater to your needs.
Our rainwater collection and purification system provide safe drinking water. Don’t forget to bring your reusable water bottle.
We have a full liquor bar on the island. You can bring a special bottle for a $10 corking fee.
Island Activities
Explore spa services, snorkelling, kayaking, water volleyball, swimming in an ocean pool, monkey interactions, or simply relax on our decks.
Exclusive experiences include snorkelling, fishing with Ngäbe experts, and a gourmet Ngäbe cooking adventure—supporting our neighbours indigenous community.
Certainly! Cayo Zapatilla, the most beautiful beach in Bocas, is a 15-minute boat ride from our island.
Yes! Experience massages and body scrubs as part of our Spa Treatment package.
Certainly! Enhance your birthday extravaganza with personalized decorations, a delightful birthday cake, a romantic sunset dinner, enchanting fireworks, and a dedicated photographer to capture every special moment.
Electronic Devices
Yes! Wifi is available in all rooms and common areas, with the password provided upon arrival.
Our solar-powered eco-lodge supports charging smaller devices during the daytime.
Our electrical system is 110 volts; bring an adapter if needed.
Monkey Island Tour
Monkeys don’t enter bungalows if doors are kept closed. Secure personal items, especially medication.
Gifts like raw unsalted cashews, pumpkin seeds, and dried fruits are appreciated. Check the monkeys’ wish list here.
Monkeys are disease-free, regularly tested, and vaccinated. Use caution; follow staff instructions for a memorable and safe experience.
How to get to the island
We recommend staying at the Riande Urban Hotel for your stay in Panama City. Located in the heart of the city, it offers a modern and comfortable experience, perfect for unwinding before or after your island adventure. You can learn more or book directly through their website: www.riandehoteles.com/en/urban/
.
Flying from Panama City to Bocas del Toro or David? Here are the details for booking:
Air Panama and Bocas Air offer daily flights from the “Marcos A. Gelabert” International Airport in Albrook (Panama City) to Isla Colon in Bocas del Toro. Flights take about 50 minutes, with a round trip fare of approximately $175.
This is the most straightforward way to reach Bocas del Toro. Note that your departure and arrival in Panama City are from the Marcos A. Gelabert International Airport, around 40 minutes from Tocumen Airport.
Arrive in style with private plane services from companies like Adventures, Aero Albrook, Air Charter Panama, PrivateFly, and Panama Flight.
Our Captain awaits you at the airport. Take a taxi to Valencia dock, where the captain’s boat transfers you.
If you’re arriving from Bocas del Toro or David, a water taxi is needed to reach the island. Transportation costs are not included and will vary based on passenger numbers during your arrival and departure. Please schedule your transportation in advance if you’re arriving from the Chiriquí Grande marina.
Driving from Panama City to Urraca Island? Here are the details:
Take the Pan-American highway to Almirante (10 to 11 hours). Park your car at the Leiza parking lot. Then, take a water taxi from Almirante to Isla Colon (no reservations needed). The ride lasts about 25 minutes and costs $5 per person.
Using the bus? Here’s the information:
Night buses run daily from the Albrook Bus Terminal in Panama City to the port of Almirante (10 to 12 hours). There’s also a bus from David to Almirante (4 hours).
Bringing your own boat? Check out the waypoints (most seaward of the route W/Ps)
09° 13.500′ N
082° 05.300′ W
Monkey 1:
09° 12.860′ N
082° 05.590′ W
Monkey 2:
09° 12.640′ N
082° 05.640′ W
Monkey 3:
09° 12.250′ N
082° 05.383′ W
Monkey 4:
09° 11.850′ N
082° 05.700′ W
Monkey 5:
09° 11.700′ N
082° 05.833′ W
Monkey 6:
09° 11.401′ N
082° 05.614′ W
Monkey 7:
09° 11.206′ N
082° 05.443′ W
ANCHOR: (anchor in about 19ft. of water, with a sand bottom)
09° 10.928′ N
082° 05.189′ W
DECK OF LODGE:
09° 10.980′ N
082° 05.040′ W
For transportation inquiries or assistance, email us at [email protected] or call/WhatsApp (+507) 6668 2027. We can’t wait to welcome you to Urraca Private Island!
Other useful information
For safety, only guests over 12 years old are permitted.
Smoking is allowed only in designated areas for safety and courtesy.
Monkeys reside on the island; no other animals are permitted.
Certainly! Monkey island tours are available daily (except Tuesday) from 10 am to 12 pm, at an entrance fee of $20 for adults, $10 for children over 12.
We accept cash, MasterCard, Visa, and PayPal.
Yes, we require a minimum stay of three nights. This policy helps us maintain the eco-friendly operation of our remote island resort, reduces transportation costs, and minimizes our environmental impact. Your extended stay also allows you to fully immerse yourself in the unique experience we offer at Urraca Monkey Island.
Yes, subject to availability.
We have a no-refund policy for cancellations. Upon booking, a 50% deposit is required to secure your reservation. In the event of a cancellation, this deposit is non-refundable, and guests will forfeit 100% of the deposited amount. We strongly recommend purchasing travel insurance to protect against any unforeseen circumstances that may necessitate a cancellation.
Drones are allowed on the island.